Subaru Retailer Recall Academy

Subaru Retailer Recall Academy

We’re so honored to have Subaru retailers join Recall Masters to make our nation’s roads and highways safer! Many of owners of these dangerous vehicles either aren’t aware of the recall or don’t fully comprehend the danger. This online knowledge portal will share vital information that will help you better navigate our solutions and services. If you have any questions about our solutions or getting a deeper dive, simply email clientservices@recallmastes.com or click on the chat button below. The morning bell is ringing, so answer the call by pulling up a seat to learn more.

Learning Path:

Welcome
Vehicle Recalls 101
Best-In-Class Data
Proprietary Technology
Communications Services
Additional Solutions

Welcome Subaru Retailers

R+ Premium Video: Customer testimonial and summary of value proposition. Includes both a review of recall management and the value of RM’s retention solutions.

Explainer Video: Let an animation tell you a simplified story of what Recall Masters can do for your dealership.

Reference Guide: Generally used as a client overview of Recall Masters’ suite of comprehensive recall management and retention solutions. Can also be used for prospective clients and interested parties. Download the complete Reference Guide.

Vehicle Recalls 101

Introduction to Recall Masters: Start the journey understanding our mission and the inception of our company.

Chapter 1 – The Need for Recall Management: What’s at stake for consumers, OEMs and dealerships?

Chapter 2 – The Markets Recall Masters Serves: Venture to all the corners of the vehicle safety world we influence.

Chapter 3 – Recall Transparency: Pulling together all the components to facilitate recall awareness and compliance.

Chapter 4 – Recall Masters Data (Part 1): What makes our data so unique and why vehicles remain unsafe without it.

Chapter 5 – Recall Masters Data (Part 2): What makes our data so unique and why vehicles remain unsafe without it.

Chapter 6 – Accessing Recall Masters Data: Enterprise Services partners use the API to access our unique recall data.

Chapter 7 – Solving the Last Mile Dilemma: What does it take to compel vehicle owners to take action on a recall notice?

Chapter 8 – Recall Masters Call Center Services: A summary of direct-to-dealer services.

Chapter 9 – Recall Masters Communications Services:

Best-In-Class Data

How-To: Perform a Recall Check for a Single VIN

How-To: Perform a Recall Check for Multiple VINs. Also known as a “batch upload”.

Overview: Ongoing Inventory Monitoring

Overview: SMART Reports for Inventory Monitoring.

Proprietary Technology

Overview: Tour of Login and Dashboard

How-To: Perform a Recall Check for a Single VIN

How-To: Perform a Recall Check for Multiple VINs. Also known as a “batch upload”.

Overview: Ongoing Inventory Monitoring

Overview: Recall Department Webpage

Overview: SMART Reports for Inventory Monitoring.

Explainer Video Overview: Recall Department Webpage

Communications Services

Call Capture: Overflow and after-hours call center services. Don’t let your phones go unanswered!

R+ Holiday Gift Cards: A proven retention program that gets consumers to spend 10X the value of the card amount!

R+ Retention Program: Find out what it takes to keep customers loyal and coming back to your dealership for ongoing service and sales.