Industry-Facing:
RM Credentials
This 0ne-page document provides a brief summary of Recall Masters – corporate backgrounder.
Mutual NDA
Non-Disclosure Agreement that outlines confidential information that parties wish to share with one another for certain purposes, but wish to restrict access to or by third parties. .
Supported Makes List
Download a listing of all makes in the US and Canada that are supported by the Recall Masters platform.
Dealer 20 Group – Lexus
Download a Lexus dealer performance and testimonial sheet.
Note: Marketing materials are now sorted by RM (all makes) and by OEM. Scroll down to see the “Sales Tools by OEM” section.
Master Services Agreement
For use with DEALER GROUP or MULTIPLE stores. Download the most up-to-date version of the Master Services Agreement. You must have access to JOHNNY (access to RM staff only).
Services Agreement
For use with INDIVIDUAL dealership. Download the most up-to-date version of the RM Services Agreement. You must have access to JOHNNY (access to RM staff only).
Data Privacy and Security Addendum
This document supplements and forms part of the Agreement between Customer and Recall Masters and applies to any Personal Information contained within the Customer Data Recall Masters receives from Customer under the Agreement.
Recall Masters Sales Proposal
Download the most up-to-date version of the RM Sales Proposal. You must have access to JOHNNY (access to RM staff only).
Sample Open Recall Report
Download an example of the report that Recall Masters provides to prospective customers upon submission of the Open Recall Report Request Form.
Reference Guide
Generally used as a client overview of Recall Masters’ suite of comprehensive recall management. Can also be used for prospective clients and interested parties. Download the complete Reference Guide.
Reference Guide – LOW RESOLUTION
Same document, but lower resolution for use in a mobile environment. Generally used as a client overview of Recall Masters’ suite of comprehensive recall management.
Data Work & Programming Investment Explained
RM does not charge “startup fees.” This document explains where Recall Masters applies the initial data work and programming required prior to inception.
Unique Benefits List
This document explains the unique features and benefits delivered in solutions provided by Recall Masters.
Enterprise Services Product Sheet
Download the Enterprise Services product sheet, which outlines solutions for strategic partners.
Enterprise Services PPT
Download the most up-to-date version of the Enterprise Services PowerPoint. You must have access to JOHNNY (access to RM staff only).
R+ Premium Video
Long Video: 7:54
R+ Premium Video
Medium Video: 5:18
R+ Premium Video
Short Video: 1:41
R+ Sales Agreement
For use with R+ Sales Opportunity. Download the most up-to-date version. You must have access to JOHNNY (access to RM staff only).
R+ Product Sheet
Learn more about R+, a customer acquisition and retention program built around Gift Cards. Download the product sheet with specification and a case study.
R+ Gift Card Campaign Sales Presentation
Download the most up-to-date version of the R+ Gift Card Campaign sales PowerPoint. You must have access to JOHNNY (access to RM staff only).
R+ Gift Card Campaign ROI
Learn more about the performance of R+ Gift Card Campaigns at some of our key dealership clients. ROI summaries from a variety of brands and campaigns.
CallCapture Sales Agreement
For use with CallCapture Sales Opportunity. Download the most up-to-date version. You must have access to JOHNNY (access to RM staff only).
CallCapture Product Sheet
Learn more about CallCapture, a dealer call center services solution to retrieve overflow, after hours and RecallCheck phone calls. Download the product sheet.
RM Logos
An assortment of logos, including RM logos, CallCapture, R+ and others.
Recall Masters Letterhead
Download the most up-to-date version of the RM letterhead. You must have access to JOHNNY (access to RM staff only).
Recall Masters Documentation Template
Download the most up-to-date version of the RM documentation template. You must have access to JOHNNY (access to RM staff only).
RM Web Conference Backgrounds
Download RM-branded background images for webconferences. Access to RM staff only. click here
More training videos can be found on the RM Academy Learning Portal at www.recallmasters.com/clients and logging in with password – SaferCars123! The RM Internal Training Portal is available by clicking here.
RM Recall Management
RDWP
CallCapture
The complete library of RM videos can be found on the company’s Vimeo page – click here
Recall Rundown Newsletter
Read current and archived issues of the Recall Rundown Newsletter
Recall Masters Blog
Read current and archived blog posts from the Recall Masters Blog.
The Podcast About the User Experience
With dipping brand loyalty, increased customer defection and skyrocketing customer acquisition costs, something’s got to change for dealerships. We’re calling on all the great minds in the automotive industry to discuss the entire fixed operation ecosystem and how we can improve the user experience (UX) and not limit it to just the customer experience (CX). Visit the FixedOps UX micro site.
All Makes
Sales Presentation
Recall Department Webpage
Other Links
Sales Presentation
Recall Department Webpage
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Sales Presentation
Recall Department Webpages
Other Links
Sales Presentation
Recall Department Webpage
Other Links
Sales Presentation
Recall Department Webpages
Other Links
Sales Presentation
Recall Department Webpage
Other Links
Sales Presentation
Recall Department Webpages
Other Links
Sales Presentation
Recall Department Webpage
Other Links
Sales Presentation
Recall Department Webpages
Other Links
Sales Presentation
Recall Department Webpage
Other Links
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