Vehicle owner and passenger safety is everyone’s top priority

Recall Masters assists dealerships in taking over where factory recall programs leave off by identifying all vehicle owners in the dealer’s primary marketing area (PMA) with unperformed recalls, including difficult to find secondary owners, and inviting them in for service at no cost.  Recall Masters identifies vehicles with unperformed recalls dating back to the year 2000, often discovering 2-3 times more vehicles with open recalls than are known to a dealer or the factory.

Get the advantage of better recall information

Recall Masters has developed the automotive industry’s leading software platform that leverages over 40 different data sources coupled with innovative VIN decoding and matching techniques to identify exactly which vehicles and their owners have unperformed, NHTSA-mandated recalls. Combined with information gathered from participating dealers, we have created the largest and most comprehensive knowledge database that includes every known recall across every major OEM to prioritize and inform consumers and dealers alike on the recalls that pose the greatest safety risk and opportunity for repair. No other solution even comes close.

Turn concerned consumers into customers for life

With the increased recognition that recalled vehicles generate considerable service drive traffic and opportunities to generate new customer relationships, dealerships’ service advisors, appointment setters, sales staff and BDCs need to adapt their approach to address the needs of this unique consumer. Recall Masters Academy and communication monitoring program ensures that your dealer staff is properly greeting, qualifying, upselling and servicing these vehicle owners to ensure their satisfaction. Our program is purposefully designed to address the mindset of concerned and skeptical vehicle owners to help dealers convert them into trusted brand advocates, loyal repeat buyers and customers for life.

Turn Concerned Consumers into Customers for Life

With the increased recognition that recalled vehicles generate considerable service drive traffic and opportunities to generate new customer relationships, dealerships’ service advisors, appointment setters, sales staff and BDCs need to adapt their approach to address the needs of this unique consumer. Recall Masters Academy and communication monitoring program ensures that your dealer staff is properly greeting, qualifying, upselling and servicing these vehicle owners to ensure their satisfaction. Our program is purposefully designed to address the mindset of concerned and skeptical vehicle owners to help dealers convert them into trusted brand advocates, loyal repeat buyers and customers for life..